IMPORTANT NOTICE: RESEARCH USE ONLY. All products sold by Sterling Research are designated for Research Use Only under applicable law. These products are not for human or animal consumption and are not intended for diagnostic, therapeutic, clinical, cosmetic, or veterinary use. By accessing this website or purchasing from Sterling Research, you acknowledge and agree to comply with all applicable Research Use Only regulations and guidance.
Governing Law: Province of Ontario, Canada
1. Definitions and Scope
1.1 Agreement Overview
These Terms and Conditions (“Agreement”) govern the relationship between Sterling Research (“Sterling Research,” “we,” “our,” or “us”) and any individual or entity (“Customer,” “you,” or “your”) that:
- Accesses or uses the Sterling Research website
- Purchases, receives, or uses Sterling Research products
- Communicates with Sterling Research regarding products or services
1.2 Products Definition
“Products” include, but are not limited to:
- Research peptides and research compounds
- Laboratory supplies
- Documentation such as Certificates of Analysis
- Any related materials provided by Sterling Research
1.3 Binding Nature
By using this website or purchasing products, you agree to be bound by this Agreement. If you do not agree, you must not use the site or purchase products.
2. Research Use Only Designation
2.1 Classification
All Sterling Research products are supplied exclusively for Research Use Only and are not approved by Health Canada, the FDA, or any regulatory authority for human or animal use.
2.2 Prohibited Uses
Products must not be used for:
- Human or animal consumption or administration
- Diagnostic, therapeutic, or clinical purposes
- Compounding or pharmacy use
- Cosmetic, wellness, or consumer applications
- Performance enhancement or personal experimentation
2.3 Labeling
All products are labeled: “FOR RESEARCH USE ONLY. NOT FOR HUMAN OR ANIMAL CONSUMPTION.”
2.4 Customer Obligations
By purchasing, you certify that:
- Products will be used solely for lawful research purposes
- Handling will be performed by qualified individuals
- All applicable laws and regulations will be followed
- Products will not be resold or redistributed without consent
3. Eligibility and Customer Requirements
3.1 Age Requirement
Customers must be at least 21 years of age.
3.2 Qualified Personnel
You confirm that individuals handling products are trained in laboratory safety and proper handling procedures.
3.3 Compliance Verification
Sterling Research reserves the right to refuse service or request verification of eligibility at its discretion.
4. Orders, Pricing, and Payment
4.1 Order Acceptance
Orders are not binding until accepted by Sterling Research. Pricing is subject to change without notice.
4.2 Payment
Accepted payment methods are displayed at checkout and may change based on availability and compliance requirements.
Interac e-Transfer is available for orders with a billing address in Canada. An order placed with Interac e-Transfer is held for 48 hours while we wait for payment. If payment is not received and matched to the order within that time, the order is cancelled and its items are released.
4.3 Final Sale
All sales are final once processed.
5. Shipping and Delivery
5.1 Shipping Regions
Sterling Research ships to Canada. Full details are in the Shipping Policy.
5.2 Processing Times
Orders typically process within 1 business day, excluding weekends and holidays.
5.3 Risk of Loss
Risk of loss transfers to the customer once the shipment is accepted by the carrier.
5.4 Address Accuracy
Customers are responsible for providing accurate shipping information.
6. Returns and Refunds Policy
Due to the nature of research materials:
- All sales are final
- No returns or exchanges
- Defective or incorrect items must be reported within 7 days of delivery
Sterling Research reserves sole discretion in resolving such issues. See the full Refund Policy.
7. Intellectual Property
All content, trademarks, logos, product names, and documentation are the property of Sterling Research and may not be copied, reproduced, or used without written permission.
8. Warranty Disclaimers and Limitation of Liability
Products are provided “as is” without warranties of any kind.
Sterling Research makes no guarantees regarding research outcomes or suitability for any specific application.
The total liability of Sterling Research shall not exceed the purchase price of the product giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Sterling Research from any claims, damages, or liabilities arising from misuse of products or violation of these Terms.
10. Regulatory Compliance
Customers are solely responsible for ensuring compliance with all applicable federal, provincial, state, and local laws, including but not limited to:
- Research material regulations
- Workplace safety standards
- Environmental and waste disposal laws
11. Privacy and Data Protection
Sterling Research collects and uses personal data in accordance with its Privacy Policy. Payment information is processed securely by third-party providers.
12. Dispute Resolution
This Agreement is governed by the laws of the Province of Ontario, Canada.
Disputes shall be resolved through good-faith negotiation prior to any formal proceedings.
13. General Provisions
13.1 Modifications
Sterling Research may update these Terms at any time. Continued use constitutes acceptance.
13.2 Severability
If any provision is deemed unenforceable, the remaining provisions remain in effect.
13.3 Entire Agreement
This Agreement constitutes the entire agreement between you and Sterling Research.
Acknowledgment
By using this website or purchasing products from Sterling Research, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
